Mrs. Hendery oversees an in-house marketing and communications group that provides customer and patient research; market research and plans; marketing communications; e-health, web and social media marketing; employee communications; creative services; special events and loyalty programs for the community.

Over the last twenty years at Baystate Health, she has built a first-rate, results-driven marketing and communications team that has achieved national recognition for their innovative communications and focus on engaging the patient, family and community.

Mrs. Hendery has a Master's Degree in Marketing Communications from The University of Connecticut and a Bachelor's Degree in Media Systems and Management from Westfield State University.  She speaks nationally and regionally on health care marketing and is passionate about bringing the "Best of Baystate" to our community.

 413-794-7652