Dr. Keroack provides strategic, financial, and operational oversight for all services at Baystate Health and its subsidiary health plan, Health New England. The clinical delivery system includes Baystate Medical Center, the tertiary care academic medical center for western Mass, three community hospitals in Greenfield, Palmer, and Ware, Baystate Medical Practices, with its 600 providers in 75 practices across the region, Baystate’s research and educational programs, the Baystate VNA and Hospice, and several other subsidiaries and joint ventures. Prior to his current role, Dr. Keroack served as system chief operating officer from April of 2013 through June of 2014 and as chief physician executive and president, Baystate Medical Practices from June 2011 through April 2013.
Dr. Keroack came to Baystate Health from University HealthSystem Consortium (UHC) in Oak Brook, Illinois where he served as senior vice president and chief medical officer. At UHC, a national alliance of 112 academic medical centers, he oversaw programs for clinical and operational performance improvement, faculty group practice management and patient safety. He is the co-creator of the Faculty Practice Solutions Center database and the UHC Patient Safety Net adverse event reporting system. He also led UHC’s research to define the leadership and management practices associated with top organizational performance in quality care.
Prior to his national work, Dr. Keroack served on the faculty of the University of Massachusetts for 12 years. During that time, he focused on HIV and AIDS care and won five annual teaching awards. Beginning in 1995, Dr. Keroack took on a more administrative role, serving as the first president of the 700-physician UMass Memorial Medical Group and the vice president of Medical Management for UMass Memorial Health Care. He has authored over 50 publications.
Dr. Keroack is a graduate of Amherst College and Harvard Medical School and received his MPH from Boston University. He trained in internal medicine and infectious diseases at Brigham and Women’s Hospital in Boston, Mass. He is married to Dr. Annmarie Errichetti, CEO of St. Peter’s Hospital in Albany, NY. They have two grown daughters now living in Clinton, MA and Burlington, VT.