The Chief Organizational Learning Officer is responsible for enhancing organizational effectiveness and efficiency so that the business objectives of all Baystate Health departments are advanced and the organization can achieve its overall Strategic Plan.
Dr. Mailler joined Baystate in 1992. He has nearly 40 years of experience in Academia, Social Services, Manufacturing and Health Care as a clinician, operational leader and consultant. His passion is practical application of the science of human learning and positive behavioral change.
Dr. Mailler has a BA in History, MFA in Creative Writing and Ph.D. in Psychology, all from the University of Massachusetts. Dr. Mailler is also a Massachusetts Licensed Health Service Provider.