Baystate Orthopedic Surgery Center Staff
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| Phone: |
413-794-1800 (Main Switchboard)
413-794-7974 (Hearing Impaired)
413-794-9999 (Billing)
877-461-1931 (Billing - toll free)
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| FAX: |
413-787-5860 |
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| Hours of Operation: |
Monday - Friday: 6:30 a.m. - 5:00 p.m.
Appointments by referral.
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| Physicians & Staff: |
Louis M. Adler, MD
John R. Corsetti, MD
Sumner E. Karas, MD
Martin J. Luber, MD
Thomas A. McDonald, MD
Joseph Sklar, MD
Steven M. Wenner, MD |
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| About Our Practice: |
Baystate Orthopedic Surgery Center is a hospital outpatient ambulatory surgery facility. Advances in medicine and technology make it possible for an adult or child to have non-emergency surgery and return home the same day. Our most important goal is to get you back to the life and activities you enjoy in the safest, mostly way possible.
Special Care for Kids
Children who need surgery find our environment particularly calming and comfortable. We make every effort to accommodate the special needs of children. To put children at ease and make them feel at home, we encourage parents to:
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Visit Baystate Orthopedic Surgery Center for a tour the day before surgery.
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Bring a favorite toy or blanket for the child.
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Talk with the child ahead of time about the surgery to relieve any uneasiness the child may have about the surgery.
Parents may accompany their child to the operating room and leave after the child is asleep. They may rejoin their child as soon as it is appropriate. We insist that one parent stay at the Center during the surgery and recommend that one adult drives and the other cares for the child on the way home. We request that all other children in the family remain at home.
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| Services Include: |
Our orthopedic surgeons, all of whom practice at New England Orthopedic Surgeons, offer a comprehensive range of outpatient surgeries in most areas, including: |
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- Patient resources
- Knee disorders and injuries
- Patient resources
- Shoulder disorders and injuries
- Sports injuries
- Hand and wrist
- Patient resources
- Hand Disorders/Injuries
- Patient resources
- Ankle and Foot Disorders/Injuries
Our state-of-the-art, ultrasound-guided regional anesthesia aids in rapid anesthesia recovery and minimizes nausea after surgery.
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| Patient Instructions: |
Please read and follow these instructions if you are scheduled for surgery at Baystate Orthopedic Surgery Center: |
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| Insurance and Billing: |
We participate in most insurance programs offered in our area, including Medicare, Medicaid, Health New England, HealthNet, Tufts, HMO Blue, the Aetna Plans, the City of Springfield Plans, Mass Mutual Preferred Plus, and Blue Shield. If you have any questions about whether your specific health plan covers our services, please call the toll-free number on the back of your insurance member ID card.
If you have commercial insurance coverage, primary or secondary, we will submit a claim to your insurance carrier. You are responsible for all balances due after your insurance company pays its portion, as well as for any co-payments required by your insurance company.
Our Charges
Baystate Orthopedic Surgery Center's charges have two components:
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Procedure time
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Itemization of
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Supplies
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Medications
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Equipment
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Lab fees
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Recovery room charges.
We will give you an estimate prior to your surgery. Call 413-794-9999 at least five days prior to the surgery for an estimate.
The bill will not include the services of your surgeon. Anesthesia charges, billed by Springfield Anesthesia Service, Inc., are based on actual time used.
Your Rights
It is your right as a patient to request information or receive answers to questions regarding fees or payment policies. If you have any questions or problems with your bill, contact our billing office at 413-794-9999 or toll free at 1-877-461-1931 (Hearing impaired 413-794-7974).
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