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Baystate Franklin President Tapped for Expanded Role

September 16, 2011

Media Contact: Jane S. Albert,, (413) 575-9800


Regional Oversight Planned


Greenfield, MA – With the announcement of the retirement of Joan Sullivan, president of Baystate Mary Lane Hospital in Ware, Baystate Health leaders did not have to look far for a new leader. Learning of Sullivan’s plan to retire, the health system senior leaders looked at options to ensure the most effective way to continue to position the small community hospital in Ware.


Recognizing strength within their hospital leadership team, Greg Harb, Executive Vice President of Baystate Health announced the appointment of Chuck Gijanto to serve as the President of Baystate Mary Lane Hospital and the Eastern Region of Baystate Health in addition to his current responsibilities as President of Baystate Franklin Medical Center (BFMC) in Greenfield and the Northern Region of Baystate Health serving Franklin County. 


“In making the appointment of Chuck Gijanto, we took into account the health system’s journey to ensure financial viability, and explored the potential to create synergy, collaboration and efficiency between our two community hospitals,” said Harb. 


“Chuck is known for his strategic orientation and being in tune with the needs of patients, employees and the community, and we are delighted that he will lead both hospitals and regions effective November 1, 2011,” added Harb. 


Gijanto joined Baystate Health three and a half years ago as President of Baystate Franklin Medical Center with expanded responsibilities in 2010 that included medical practices in the Northern Region. Under his leadership, Gijanto and his team have initiated new programs including bariatric lap-banding, sports medicine, plastic surgery and vascular services. Highlighting his commitment to community partnerships, Gijanto launched Baystate Franklin Community Forum to provide community, business and social agency leaders the opportunity to meet quarterly, learn about developments at BFMC, and provide input.


“I am excited about his new opportunity,” commented Gijanto. “We are blessed to have very strong management teams and dedicated, expert physicians and staff at both of our community hospitals, and overseeing both regions will allow me to tap into the best of our organizations to serve our patients and their families,” Gijanto added.


In the coming weeks, Gijanto is planning to spend time with his leadership teams planning what will work best for the organization and communities going forward. 

When he takes on his new role, Gijanto will share his time between both hospitals. 


Eager to engage in his new responsibilities, Gijanto’s commitment to the people of Franklin County remains a priority.  “I am as focused as ever at growing services at Baystate Franklin and providing the necessary primary and specialty care in the region, all aimed at meeting the needs of our patients,” said Gijanto.


Joan Sullivan who spent 30 years as a significant leader in healthcare, will retire later this fall and welcomes her successor to his new position as president.  “I have the utmost respect and appreciation for Chuck and all he has accomplished with his team on behalf of the people in Franklin County.  He will be welcomed by our progressive and passionate expert staff who are committed to quality care for our community,” commented Sullivan.


Baystate Mary Lane Hospital 


Baystate Mary Lane Hospital, a member of Baystate Health, is a 25 bed community-based hospital located in Ware, MA, serves the residents of Hampden, Hampshire and Worcester Counties.  Baystate Mary Lane Hospital is ranked in the top 10% nationally for patient satisfaction in overall quality for emergency services and medical/surgical care.  


On September 14, 2011, Baystate Mary Lane Hospital was named one of the nation’s top performers on Quality Key Measures by the Joint Commission for the Accreditation of Healthcare Organizations (JCAHO) - the leading accreditor of health care organizations in America.  Only six Massachusetts received this JCAHO recognition.  Honored as a hospital that consistently demonstrates excellent performance on evidence-based processes of health care, Baystate Mary Lane Hospital was recognized as a Top Performer for surgical and pneumonia care, one of six hospitals in the state and amongst the top 14% nationally. 


The hospital offers a wide spectrum of services, including 24 hour emergency care, intensive care, inpatient and outpatient surgical care, orthopedics and cancer services through the Baystate Regional Cancer Program.  For more information visit