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Patient Safety Guidelines

View the patient safety guidelines observed at Baystate Health.  Chief among these are:

  • Correctly identifying each patient all the time. 
  • Ensuring that patients receive only the care intended for them, making certain that:
    • All dispensed medications are for the intended patient. 
    • The patient is not allergic to the medication or taking another medication that might cause a negative reaction.
    • That all procedures or tests are performed as intended:
      • For the correct patient
      • For the correct body part
  • Speaking out about patient safety issues and voluntarily reporting errors, near misses, close calls and hazardous situations.