Medical errors may occur in different healthcare settings, and those that happen in hospitals can have serious consequences.
At Baystate Health hospitals, we are working hard to make sure that our hospitals are safe. We have put many things in place, like computer systems, the use of an electronic medical record, and the use of checklists, to protect patients from harm.
Baystate Health also has a Safety Event Reporting System (SRS) to report all errors so that accidents and mistakes are tracked and solutions are found.
Consumer Reports' May 2013 issue ranks 258 U.S. teaching hospitals, including Baystate Medical Center, on five key safety measures: readmissions, complications, communication, the overuse of CT scans, and infections. They report that among those teaching hospitals that reported sufficient data to calculate a safety score, only about one-third were above average. To see how Baystate hospitals ranked and to read the full report, click on the Consumer Reports website.
Please click on the appropriate tabs below to view the measures that we use to determine how well Baystate Health hospitals are doing with potential preventable safety issues.