Hospitals use several widely accepted definitions to describe healthcare quality.
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Credentials
- Quality hospitals are accredited by the Joint Commission (JC). JC accreditation is a nationwide symbol of quality. Baystate Health hospitals are accredited by the Joint Commission.
- Quality physicians are board certified in their specialties.
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Research and Education
- Research and education should be a priority of the hospital. Teaching hospitals tend to have better health outcomes.
- BMC is the western campus of Tufts University School of Medicine and a respected research institution.
- BMC is a clinical site for nursing as well as many other healthcare professions in western Massachusetts.
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Patient Health Outcomes
- Quality hospitals have a positive record of patient health outcomes, such as:
- How often the hospital performs a given procedure higher volumes result in more favorable:
- Mortality rates
- Complication rates
- Average lengths of stay
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Patient Safety
- Patient Safety includes interventions put in place to reduce preventable mistakes:
- Computerized Physician Order Entry (CPOE) system to order medications, tests and procedures more effectively and accurately.
- ICU Staffing an intensive care unit staffed by intensivists, doctors and other caregivers with special training in critical care.
- Evidence Based Hospital Referral - a record of the most experience and best results performing procedures and surgeries or treating conditions. Medical literature shows the more experience the doctor or hospital has performing a given procedure, the better the results.
- Baystate Health meets and in some cases exceeds these measures.
Visit our Quality Report to review our quality and safety performance.
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