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Watch the video below for a message from Dr. Mark Keroack, President and CEO of Baystate Health, about our volunteers.



Baystate organizations rely upon thousands of hours of volunteer efforts.  Whatever you like to do, we have a need.


- Baystate volunteers revitalize our spirit and strengthen our commitment to the people we serve.

- They enhance the quality of care for our patients by providing an extra special personal element.

- They are a dedicated group, an invaluable resource that extends and supplements services throughout the Health System. 

- Volunteers have the opportunity to help others while meeting new people and making new friends. 


We accept teen and adult volunteers. Volunteer placements are based on skills, abilities and availability of positions. Acceptance or placement as a volunteer is not guaranteed.  All volunteers are pre-screened before being placed in an assignment. Applicants must be able to speak, read and write basic English as interviews and orientations are held in English.


Learn more about:  


Don’t Delay!  Explore becoming a Baystate Health volunteer today!


Download our volunteer application form.  Complete the form and mail it to the facility where you wish to volunteer (see Contact Us on the right of this page).  


Please note: 

We regret that we cannot accommodate juvenile or adult, court appointed community service requests.   

Volunteering does not lead to employment.  While some volunteers have gone on to be hired at Baystate it should not be an expectation or reason for volunteering.





Volunteer Contacts

1. Baystate Medical Center & Children's Hospital
Fran Del Padre, Manager, Volunteer Services
759 Chestnut Street
Springfield MA, 01199
Phone: 413-794-4210

2. Baystate Franklin Medical Center
Becky George, Manager, Volunteer Services
164 High Street
Greenfield MA, 01301
Phone: 413-773-2318
Fax: 413-773-2101
Contact Us

3. Baystate Mary Lane Hospital
Volunteer Services
85 South Street
Ware MA, 01082
Phone: 413-967-2117

4. Baystate Visiting Nurse Association & Hospice
Corinne Wood
50 Maple St
Springfield MA, 01102
Phone: 413-794-6472
Contact Us

5. Baystate Wing Hospital
Jaqueline Pahl
40 Wright St.
Palmer MA, 01069
Phone: 413-284-5235