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Baystate Visiting Nurse Association & Hospice volunteers do important, rewarding work



Hospice volunteers are special people.  They have a true desire to help.  They are caring, emotionally mature, and comfortable talking about death and dying.  By providing respite time and emotional support, they can be a comfort to the entire family.


Our next open house for anyone interested in becoming a Hospice volunteer is happening on March 13th, 2015 from 11:00AM to 12:30PM. We are located at 50 Maple Street, Springfield, Massachusetts at the BVNAH. Please come to ask questions, learn more about becoming a Hospice volunteer and hear how we serve our patients' needs.



There are many types of volunteers, such as:


  • Companion volunteers — offer supportive listening and temporary respite for caregivers.  They may assist with meal preparation, light housekeeping, shopping, transportation to doctor appointments, and other errands


  • Volunteers sit vigil during the last hours in absence of a family member


  • Certified practitioners — provide complimentary therapies such as Reiki, therapeutic massage, therapeutic touch, guided imagery, therapeutic music and aromatherapy
    • Reiki & Therapeutic Touch Practitioners use their hands to facilitate a feeling of deep relaxation beneficial to those experiencing pain, agitation or restlessness
    • Certified Massage Therapists use massage and reflexology to ease aching muscles, lessen tension, and balance the energy that flows through the body


  • Volunteer hairdressers — give haircuts in the patient’s home


  • Puppeteers — helps explore emotional issues around death in a non-threatening way


  • Pet therapy volunteers — provide friendly visits with their dogs


  • Office volunteers — give general office support to the hospice team.


Hospice volunteers are thoroughly and comprehensively trained on a range of topics such as emotional support, emergency procedures, universal precautions, and the importance of respecting patient and family rights.  Volunteers also learn how to listen more effectively – which may be the most important service a volunteer can provide.



To inquire about hospice volunteer opportunities, please call 413-794-6472