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Baystate Pharmacy Services

The Baystate Medical Center Pharmacy Department provides comprehensive inpatient and outpatient pharmacy services.  Outpatient pharmacy services are offered to clinic patients, discharged hospital patients and employees at the South Campus, Brightwood/Riverview Health Center, Neighborhood Health Center, the Daly 3 Pharmacy and the Ambulatory Care Center.  Inpatient pharmacy services are offered through one of our 3 pharmacy sites located in the main campus hospital.


We also offer two residency programs where the areas of practice include clinical pharmacist, clinical pharmacy specialist, adjust faculty member, or specialty resident/fellow.


Pharmacy Residency Programs


PGY-1 Pharmacy Residency

PGY-2 Critical Care Pharmacy Residency


Pharmacy Services

  • Clinical Pharmacy Services
  • Operating Room and NICU pharmacy satellite locations
  • Drug information consultation
  • Drug distribution through decentralized Automated Dispensing Cabinets (Pyxis)
  • Centralized intravenous clean room
  • Centralized intravenous admixture
  • Fully automated parenteral nutrition admixture program for adults, pediatrics, and neonates 
  • Inpatient and chemotherapy preparation area
  • Outpatient Center for Cancer Care providing clinical and distributive oncology pharmacy services
  • Investigational Drug Research Program
  • Centralized Drug Purchasing Program including contracting and federal pricing program
  • Outpatient pharmacy clinic services
  • Employee pharmacy services
  • Affiliation with the Massachusetts College of Pharmacy and The University of Connecticut College of Pharmacy


Pharmacy and Hospital Technology

  • Fully electronic inpatient medical record
  • Prescriber order entry (CPOE)
  • Electronic medication order verification by Pharmacists
  • Positive Patient Identification (PPID) medication scanning at the bedside


Clinical Pharmacy Services


Medication Use and Management

The Pharmacists at Baystate Medical Center focus on cost-effective and therapeutically appropriate medication use at the hospital.   In addition to monitoring targeted drugs, clinical pharmacists are actively involved in physician, nursing and allied health education.  Pharmacists are routinely consulted by other health care providers regarding drug information and/or pharmacotherapeutic issues.  These issues often include drug selection, drug dosing, pharmacokinetics, and therapeutic monitoring.  Also, the Pharmacists at Baystate Medical Center play an integral role in the selection of medications used.  The formulary is continually reviewed and managed to include the most advanced, cost-effective medications available. 


Medication Safety

Ensuring safe storage and dispensing of medications is a key focus of the Pharmacy Department.  Joint Commission Medication Management standards require that we identify, report, and assess significant ADRs and use this information to improve patient care.  Also, the department is consistently assessing opportunity for quality improvement in the medication use process.