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Baystate Health's Secure Online Payment Service


Baystate Health lets you pay hospital, laboratory and physician bills — quickly, securely and conveniently.

  • Quick, safe, and secure
  •  Easy enrollment
  •  Bill display and payment
  •  Discontinue paper bills and statements
  •  Auto-Pay for automatic payments in advance
  •  Pay Now for fast payments without the need to enroll

Select the facility your bill is from
Online payments are available for Baystate Health hospital,  laboratory and BMP Physician bills at this time.




Important Reminder: Please enter all information EXACTLY as it appears on the statement, including last 4 digits of the Zip Code and upper case letters on Patient Name.  

If the information is from a certified letter, do not enter the Alpha character and next three zero's for the Patient Account Number.  

If the information is from a regular statement, enter the account number exactly as it appears.


  • Please contact Patient Billing Services at 413-794-9999 for questions regarding a hospital bill, toll free at 877-461-1931.
  • For Baystate Reference Laboratories please call 413-794-1303 or toll free at 800-889-9908.
  • For Baystate Medical Practices please call Physician Billing Office at 413-794-5700 or toll free at 800-436-6865.