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Medical Record Release

At Baystate Health the Health Information Management (HIM) departments fulfill all requests for information. Requests for records should be made by using the Authorization for Release of Information form. A copy of the form may be downloaded by clicking on the link below.

 

Authorization for Release of Information

 

  • Once the ‘Authorization for Release of Information’ form has been completed you may mail, fax or personally deliver it to one of our HIM departments. 
  • Upon receipt of this valid authorization, the HIM staff will be happy to provide you with the records you have requested. 

 

Baystate Medical Center

Mail: Health Information Management

759 Chestnut St @ Whitney Ave

Springfield Ma 01199
Attn: Correspondence


Fax:

1-413-322-4346 Or 1-413-794-4759

Front Desk:

 

You are welcome to stop by either of our front desk locations: Main Hospital, Springfield Ground East or
361 Whitney Ave, Holyoke MA

Office hours are Monday through Friday, 8:00 am to 4:30 pm.

Holyoke directions    /       Baystate Medical Center directions


Phone:

1-413-794-2460

 

Baystate Franklin Medical Center

Mail: Health Information Management
164 High Street
Greenfield, MA 01301

Fax:

1-413-773-2091

Front Desk:

 

You are welcome to stop by our Medical Record Department in the Hospital, located on the Ground Floor (near the ER).

The office hours are Monday through Friday, 8:00 am to 4:30 pm.

Directions

 

Phone: 1-413-773-2353

 

Baystate Mary Lane Hosptial

Mail: Health Information Management
85 South Street
Ware, MA 01082

Fax:

1-413-967-2199

Front Desk:

 

You are welcome to stop by our Medical Record Department in the Hospital; please stop at the Main desk and ask for directions.

The office hours are Monday through Friday, 8:00 am to 4:30 pm. 

Directions

 

Phone: 1-413-967-2143

 

 

 



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