At Baystate Health the Health Information Management (HIM) departments fulfill all requests for information. Requests for records should be made by using the Authorization for Release of Information form. A copy of the form may be downloaded by clicking on the link below.
Authorization for Release of Information
- Once the ‘Authorization for Release of Information’ form has been completed you may mail, fax or personally deliver it to one of our HIM departments.
- Upon receipt of this valid authorization, the HIM staff will be happy to provide you with the records you have requested.
Baystate Medical Center
| Mail: |
Health Information Management
759 Chestnut St @ Whitney Ave
Springfield Ma 01199
Attn: Correspondence
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Fax: |
1-413-322-4346 Or 1-413-794-4759
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Front Desk: |
You are welcome to stop by either of our front desk locations: Main Hospital, Springfield Ground East or
361 Whitney Ave, Holyoke MA
Office hours are Monday through Friday, 8:00 am to 4:30 pm.
Holyoke directions / Baystate Medical Center directions
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Phone: |
1-413-794-2460 |
Baystate Franklin Medical Center
| Mail: |
Health Information Management
164 High Street
Greenfield, MA 01301
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Fax: |
1-413-773-2091
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Front Desk: |
You are welcome to stop by our Medical Record Department in the Hospital, located on the Ground Floor (near the ER).
The office hours are Monday through Friday, 8:00 am to 4:30 pm.
Directions
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| Phone: |
1-413-773-2353 |
Baystate Mary Lane Hosptial
| Mail: |
Health Information Management
85 South Street
Ware, MA 01082
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Fax: |
1-413-967-2199
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Front Desk: |
You are welcome to stop by our Medical Record Department in the Hospital; please stop at the Main desk and ask for directions.
The office hours are Monday through Friday, 8:00 am to 4:30 pm.
Directions
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| Phone: |
1-413-967-2143 |