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Welcome Center

The Welcome Center provides a central location for information and resources, including training schedules, communications and instructions.  In addition, we welcome your feedback to ensure we are meeting your needs along the way.


In response to your questions, we are providing several documents that describe the health, dental and vision plans offered to Baystate Health employees and the costs for 2014. Click the button to the right to learn more about Baystate Health benefits. Benefits Information button

Logging into PeopleSoft from Home

  1. Open an Internet browser and navigate to
  2. From the Baystate Home page, click on the Employees link in the upper right corner of the Baystate page.
  3. Scroll down the page and click on the View Your Paychecks icon picture.
  4. Log onto PeopleSoft.


For detailed information on how to log into PeopleSoft from Home or Work, click here.

Below are a few quick overview videos on how to complete your online open enrollment in PeopleSoft:
Open Enrollment – Submit, Submit gets the job done!

"How to Enroll in a HSA-Eligible Medical Plan"




General Communications


Upcoming Pay Adjustments for Baystate Wing Employees

Please read this message about upcoming pay adjustments from Charles E. Cavagnaro III, MD, F.A.C.P. President, Baystate Health Eastern Region, and Paula C. Squires, SPHR, Senior Vice President & Chief Human Resources Officer, Baystate Health.


Official Date of Wing Transition to Baystate Health

The official transition date is planned for Monday, September 1, which is Labor Day. We are planning a public announcement and event for Friday, September 5. As of September 1, the hospital will be renamed Baystate Wing Hospital. Both internal and external signage ll be updated during the first week of September.


Employee ID Badges

To ensure your current building and I.T. access is not interrupted when the transition occurs, a temporary Baystate Wing Hospital badge will be provided for you to place over your existing Wing Memorial badge. This will allow you to continue to use the technology embedded in your current badge. Your name and title will appear the same. New badges to replace these and your red KRONOS badge will be issued at the end of November and early December 2014.


Baystate Health Policies Related to Protected Health Information

BC 6.800, Email Policy -- Protected Health Information should be e-mailed outside of Baystate only for appropriate work-related purposes and only if encrypted:

• By clicking on the ‘Send Securely’ button usually found on the e-mail ribbon above the ‘Send’ button, or
• By typing the expression, [encrypt] any place in the subject line (the square brackets must be included unless the Send Securely button is used as described above (use this method when using e-mail through Outlook Web Access).


BC 6.860, Security Incident Response and Reporting policy -- Report viruses, password violations, Protected Health Information found in regular trash, etc. to the Information Security Officer at 413-794-0503.


BC 6.870, Auditing Access to Computerized Patient Records -- Patients, visitors and employees may make requests for audits of access to computerized systems to the Information Security Office at 413-794-0503, to the privacy officer at 413-794-5840 or to the Compliance Hotline at 877-874-7444.

• Patients may make their request through the Patient & Guest Relations office who will then contact the security or privacy office.
• Audit logs are not part of the medical record; they are a business record and are not released to patients.
• Audit logs are only released to the requestor when it is determined that they have direct work-related responsibility for the follow-up.
• If the audit identifies concerns, the information is provided to HR and the applicable department manager for further follow-up and determination of corrective action. The privacy officer is notified of all privacy investigations.


Wing Employee Updates

      Kronos Training Memo - November 10, 2014

Flu Policy: FAQ - September 22, 2014

Wing Employee Update - September 3, 2014

Baystate Wing Hospital & Regional Leadership Announcement - August 27, 2014

Wing Employee Update - August 22, 2014

Wing Employee Update - August 4, 2014


Human Resources


Benefits Remain the Same Throughout 2014

If you are currently enrolled in benefits for 2014 with Wing Memorial Hospital, these benefits will not change through the end of the calendar year. This includes: health, pharmacy, dental, life (self, spouse and child), long term disability, short term disability, vision, 401k, and any elected AFLAC plans. After the date of sale, any health insurance ID cards with the UMass logo will be updated. The benefits provided by these cards remain unchanged through the end of the calendar year. Beginning in September, information sessions will be held to provide you with additional information.


Benefits for 2015

Open enrollment for 2015 benefits begins in late fall of 2014, with onsite benefits fairs and team support to help you choose the plan that is right for you and your family. Benefits fairs will be held during the month of October. Accrued earned and sick time balances will not be lost. As of January 1, 2015, balances will transfer to Baystate and be administered according to the Baystate Health earned time policy.


FAQ: Benefits

FAQ: Compensation & Payroll


Years of Service

Your credited years of service with Wing Memorial Hospital will continue to be recognized by Baystate Health, in alignment with Baystate Health Human Resources policies.


If You Are Injured at Work, Report it Here.


Manager Toolkit for Hiring

Job posting form
FAQ for managers
Manager toolkit for onboarding new employees
New leader onboarding checklist
Talent Acquisition consultants and roles
Talent Acquisition consultants (names and faces)
Hiring process (beginning Sept.1)


Information & Technology (IT) Communications


Instructions for logging into the network


Mobile Devices (Smartphones, Tablets)

(Fax completed forms to 413-322-4172)

Smartphone Policy and Form for Supported devices 
Smartphone Policy and Forms for Non-Supported devices 
Smartphone guidelines and approved devices


Email Account


Your New Baystate Health Email Account

You should have received an email from with instructions for signing on to the Baystate Health email system to access your temporary email account. This Baystate account will become your permanent email the first week in September. Your Baystate Health account will replace your existing UMass account. If you have not received an email about setting up your Baystate email, please call 413-794-3000 and press 4 for assistance.


We encourage you to sign on immediately to help ensure the process goes smoothly. Those who will need to access I.T. systems to support HR, Finance, Billing and other functions, will need to sign on to access training and the systems themselves. If you have a non-employee account, your account will be handled separately. Watch for additional communications.


Sept. 11 Update - Making the Switch to Your Baystate email
Creating your Baystate eSignature
Email set up - reference guide 
How to Add an Outlook Profile 
How to Add Your Personal Folders (.pst files) to Your New Outlook Profile


Training Materials


Remote Access to eWorkplace (Tutorial Video)

Accessing LBI Reports 
Approving Invoices and eForms 
Chart of Accounts Cost Center Job Aids
Completing an OnBase Check Request 
Completing an OnBase Travel Request


Contact Us

Call: For questions about email, telephone and other I.T. needs, call 413-794-3000 and press 4. Before 8 a.m. and after 5 p.m. you can leave a voicemail message.


For all other questions, email us.



Welcome Video

Watch a short video welcoming Baystate Wing Hospital into the Baystate Health family.